Terms and Conditions


Terms and Conditions Welcome to One Step UK. Throughout the site, the terms "we," "us," or "our" refer to One Step UK. Please read these Terms and Conditions carefully before using our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services. 1. Acceptance of Terms By using our website and services, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree with any part of these Terms or our Privacy Policy, please do not use our services. 2. Eligibility You must be at least 18 years old or have the legal capacity to enter into a contract to use our services. By using our services, you represent and warrant that you meet these requirements. 3. User Account To use certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and are liable for any activities that occur under your account. You must provide accurate, current, and complete information during the registration process and keep it up to date. 4. Product Information One Step UK strives to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of such information. Product images may vary from the actual product due to screen resolutions and photography lighting. We reserve the right to modify or discontinue products without notice. 5. Orders and Payments When you place an order on our website, you are making an offer to purchase the products at the prices and terms stated at the time of purchase. We reserve the right to refuse or cancel any order for any reason. Payment methods accepted will be displayed on our website. Prices are subject to change without notice, but changes will not affect orders that have already been placed. 6. Shipping and Delivery We will make reasonable efforts to deliver products within the estimated delivery timeframe. However, delivery times are not guaranteed and may vary. Shipping costs and delivery options will be provided during the checkout process. You are responsible for providing accurate shipping information. Any additional charges due to incorrect information will be your responsibility. Please note our shipping policy as follows: We make our best efforts to ship each item in your order within maximum 7 working days of the order. We ship everyday (Sunday to Saturday), excluding government holidays. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. While we endeavor to ship all items in your order together, this may not always be possible due to product characteristics or availability. 7. Returns and Refunds Our return policy is detailed on our website: https://www.onestepuk.com/pages/return-refund-policy 8. Intellectual Property All content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property rights owned by One Step UK or its licensors. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent. 9. Limitation of Liability To the fullest extent permitted by law, One Step UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim related to your use of our website or services shall not exceed the total amount paid by you for the products or services in question. 10. Governing Law These Terms are governed by the laws of Bangladesh. Any disputes arising from or relating to these Terms or your use of our website and services shall be subject to the exclusive jurisdiction of the courts in Bangladesh. 11. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after changes are made constitutes your acceptance of the updated Terms. 12. Contact Us If you have any questions or concerns about these Terms or our services, please contact us at ONE STEP UK Tick icon, check mark or correct icon sign. 7695680 Vector Art at VecteezyBy using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions